bumi Privacy Policy

This page describes what information we collect when you use bumi and how we keep that data protected. We at bumi take your privacy seriously and are transparent about what we collect, who has access to it, and how long we keep it.

When you open an account on bumi, you provide personal details so we can verify your identity and comply with anti-money-laundering rules. That data — your email, name, date of birth, and national ID number — is encrypted and stored securely. We do not sell your information to advertisers, and we do not share it with third parties except where necessary to process your payments or fulfill legal obligations.

Our policy covers data collection during registration, payment processing, account use, and withdrawal. It also explains your rights regarding your data and how to contact us if you have questions.

What Data We Collect on bumi

We at bumi collect the following information when you register and use our platform:

  • Registration data: Email address, full name, date of birth, national ID number (KTP for Indonesian users), and optional phone number.
  • Payment data: Your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), transaction ID, amount, and timestamp. We do not store your wallet password, PIN, or full bank account number — those go directly to your payment provider.
  • Account activity: Every prediction you place, every game you play, every withdrawal you request, your account balance, and login times.
  • Device and connection: Your device type (Android phone, iPhone, desktop), IP address, browser type, and network information (to detect fraud and ensure fair play).
  • Support communications: If you contact our support team, we keep copies of your emails and chat logs to resolve your issue.

We collect this data because we need it to operate bumi securely, prevent fraud, comply with Indonesian anti-money-laundering laws, and respond to your requests. Registration and payment data are mandatory — without them, we cannot open your account or process your deposits and withdrawals.

How We Use Your Data on bumi

We at bumi use your data for the following purposes:

Account verification
We verify your identity using your national ID number and compare it against anti-fraud databases to ensure you are not on a sanctions list.
Payment processing
We share your email and amount with mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank (local payment, online payment, e-wallet, mobile banking) so they can process your deposit or withdrawal.
Fraud detection
We monitor your IP address, login patterns, and transaction history to detect unusual activity and protect your account from hacking.
Service improvement
We analyse user behaviour (anonymised) to improve the bumi platform, fix bugs, and add features.
Legal compliance
We retain your data to satisfy tax, banking, and anti-money-laundering regulations that require us to prove who used our service.

We do not use your data to send marketing emails, sell targeted advertising, or contact you about promotions unless you opt in. We do not combine your bumi data with data from other websites to create a profile about you for external use.

Third-Party Processors and Payment Partners

We at bumi work with third-party companies to deliver our service. These partners have access to parts of your data under strict data-protection agreements. Your payment processors — local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment — receive your email and transaction information so they can execute your deposits and withdrawals. They have their own privacy policies; we encourage you to read them.

Our hosting servers may be located outside Indonesia. This means your data may be stored or processed in another jurisdiction. Indonesian data-protection law still applies to our handling of your information, even if the servers are overseas. Our data-processing partner encrypts all data in transit and at rest.

Your payment provider may store your data longer than bumi does

e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet keep transaction records for their own compliance purposes. We have no control over their data-retention periods — consult their privacy policies for details.

How Long We Keep Your Data

We at bumi retain your data as follows:

  • Registration and ID data: Kept for the life of your account plus seven years after account closure to satisfy tax and anti-money-laundering regulations.
  • Payment records: Kept for seven years for banking and tax compliance.
  • Account activity and predictions: Kept for the life of your account and five years after closure, in case you request account history or we need to investigate disputes.
  • Device and IP data: Kept for one year to detect patterns of fraudulent activity.
  • Support communications: Kept for three years to resolve repeat issues or defend against complaints.

If you request account deletion, we will close your account and anonymise your personal data, but we retain transaction records as required by Indonesian law. You will not be able to recover your account after deletion.

Your Rights Regarding Your Data on bumi

You have the right to request, access, correct, or delete your personal data held by bumi. To exercise these rights, contact our support team in writing with your request. We will respond within fifteen business days.

You also have the right to object to certain processing — for example, if we use your data for fraud detection in a way you believe is unfair. You can request that we stop processing your data for non-essential purposes (like service improvement), though we will continue processing necessary data for payment and compliance.

If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with the Office of the Deputy for Coordinating Information and Communication Technology (DCCI) in Indonesia or pursue legal action.

Cookies and Tracking on bumi

We at bumi use cookies to keep you logged in and to remember your preferences (such as language or theme). These are essential cookies — the site cannot function without them. We do not use cookies to track your behaviour across other websites.

We use Google Analytics to count anonymous visits to our site — we see only aggregate numbers like "1,000 visits today," not individual user identities. This helps us understand which pages are popular and where we can improve. You can disable analytics in your browser settings if you prefer not to be counted.

Jurisdiction and Legal Framework

We at bumi operate under Indonesian law. Our privacy policy is governed by Indonesian data-protection regulations. If our handling of your data raises legal questions, those questions will be resolved in Indonesian courts.

Your use of bumi is available only in jurisdictions where local law permits online gaming. If you access bumi from a jurisdiction where it is prohibited, you do so at your own risk and in violation of local law — we are not responsible for your compliance with your own jurisdiction's rules.

Contact Us About Privacy

If you have questions about our privacy policy, want to access your data, or believe we have mishandled your information, contact our support team. Include your account email, a clear description of your request, and any relevant details. We will investigate and respond within fifteen business days.

We may update this privacy policy from time to time. Material changes will be announced on the bumi site and via email. Your continued use of bumi after an update means you accept the new policy.

This policy was last updated on the date shown at the bottom of this page. We encourage you to review it periodically to stay informed of how we protect your data.

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