bumi Terms of Use
We at bumi operate an online gaming platform where users can place predictions on football matches, play live-dealer casino games, spin slot games, and engage with esports markets. These terms set out the conditions under which we provide our service, how we handle your account and funds, and what happens if disputes arise.
Our platform is available only to users in jurisdictions where local law permits online gaming and wagering. Before you open an account on bumi, you must verify that such activities are legal where you live. We do not permit access from regions where online wagering is prohibited by law.
This document covers account registration, deposit and withdrawal procedures, bonus and promotion terms, dispute resolution, and our relationship with you as a user of bumi. Please read it carefully before you register.
Account Registration and Eligibility on bumi
When you register an account on bumi, you provide your email address, full name, date of birth, and a valid national ID number. We use this information to verify your identity and comply with anti-money-laundering requirements. By registering, you confirm that you are a legal resident of a jurisdiction where our services are permitted, and that you have the legal right to use bumi.
We reserve the right to request additional identity documents, proof of address, or source-of-funds information at any time. Failure to provide these documents may result in account suspension or closure. We at bumi take identity verification seriously because it protects both you and our platform from fraud and regulatory breach.
Your account is personal and non-transferable. You may not share your login credentials, allow another person to use your account, or operate multiple accounts under different names. If we detect account manipulation, duplicate accounts, or unauthorized access, we will close the account and withhold any balance pending investigation.
Deposits and Withdrawals on bumi
We at bumi accept deposits through six major e-wallet channels — DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet — as well as virtual-account transfers via mobile banking, local payment, online payment, and e-wallet. E-wallet deposits are instant; your balance updates within moments of authorization. Virtual-account transfers follow your bank's clearing window, typically one to two business hours.
- E-wallet deposits
- mobile banking, local payment, online payment, e-wallet, mobile banking settle instantly. local payment scans process within moments once your bank or wallet confirms.
- Virtual-account transfers
- online payment, e-wallet, mobile banking, local payment transfers clear according to standard banking windows — same-bank transfers within 1 hour, inter-bank within 2 hours.
- Withdrawal processing
- We process withdrawals back to your original deposit method. E-wallet payouts reach your account within minutes; bank transfers follow standard clearing times.
- Minimum amounts
- We enforce minimum deposit and withdrawal amounts to manage operational costs. Check our deposit page for current limits.
We at bumi do not charge withdrawal fees to players, though your payment provider (bank or e-wallet) may apply a small service charge. We disclose any such charges before you confirm a withdrawal. Once you request a withdrawal, we process it immediately, but the final credit to your account depends on your payment provider's clearing schedule.
Before your first withdrawal, we may require identity verification if you have not completed it during registration. This is a standard compliance measure. Once approved, future withdrawals process without re-verification.
Your funds remain in your account until you withdraw
We at bumi keep your balance separate from our operational accounts. Your funds are yours and remain accessible until you choose to withdraw or use them on our platform.
Game Rules and Prediction Settlement on bumi
Each game category on bumi — football predictions, live-dealer tables, slots, and esports — has its own rules. We display these rules clearly in the game details or help section. When you place a prediction or make a bet, you agree to the rules that apply to that specific game.
We settle predictions based on official results from the sport or event organizer. For football matches, we use results published by the league (Liga 1, Piala Indonesia, Premier League, Champions League) or the match broadcaster. For live-dealer games, we settle based on the actual card or spin outcome shown on camera. For slots, settlement is automatic based on the game software's output.
If a match is abandoned, postponed, or voided by the organizer, we handle the settlement according to the sport's official rules. Predictions placed on postponed matches may be voided and funds refunded, or transferred to a rescheduled date — we specify this at the time of the postponement.
Bonuses and Promotions
We at bumi may offer promotional bonuses or incentives from time to time. Any bonus is subject to terms we publish at the time of the promotion. Typical bonus terms include a wagering requirement (you must bet the bonus amount a certain number of times before you can withdraw), a validity period (the bonus expires if unused), and game restrictions (some bonuses may only be used on specific games).
If we apply a bonus to your account, we detail the conditions in the promotion page or our email to you. You are responsible for reading and understanding these terms. If you do not accept the bonus terms, contact our support team to request removal of the bonus before you use it.
We reserve the right to modify, suspend, or cancel promotions at any time. If you are mid-promotion, we provide reasonable notice of changes, though some changes (like removal of a promotion that has ended) may take effect immediately.
Prohibited Conduct on bumi
We at bumi prohibit the following conduct on our platform:
- Using automated tools, bots, or scripts to access our platform or place predictions without human input
- Attempting to exploit bugs, glitches, or vulnerabilities in our system
- Colluding with other users to manipulate odds or game outcomes
- Using bumi while under the influence of substances that impair judgment
- Placing bets on behalf of someone else using their funds or your account
- Money laundering or using bumi to transfer funds for illegal purposes
If we detect prohibited conduct, we will close your account, forfeit any outstanding balance, and report the matter to relevant authorities if required by law. We monitor for suspicious patterns — unusually large wagers, rapid deposits and withdrawals, or coordinated account activity — and reserve the right to investigate and restrict accounts at our discretion.
Our Liability and Your Responsibility on bumi
We at bumi provide our platform on an "as is" basis. We do not guarantee that our service will be uninterrupted, error-free, or perfectly secure. While we take standard security precautions — encryption, firewalls, regular backups — we cannot guarantee that your account will never be hacked or that your funds will never be lost to theft.
You are responsible for protecting your account credentials. Do not share your password, do not log in on shared or public devices, and do not use weak passwords. If you suspect unauthorized access, change your password immediately and contact our support team. We are not liable for unauthorized access if you have been negligent with your credentials.
We are not liable for losses resulting from network interruptions, payment provider failures, game software bugs (unless the bug is in our code and gives you an unfair advantage), or events beyond our reasonable control. Our liability to you is limited to the amount in your account at the time of the claim.
Jurisdiction and Legality Notice
Our services on bumi are available only in jurisdictions where local law permits online gaming and wagering. We do not offer our platform in regions where such activities are prohibited. It is your responsibility to verify that using bumi complies with the laws of your jurisdiction before you register and fund an account.
The legal status of online gaming varies across Indonesia and may change over time. Some cities — Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta — may permit access to our platform, while others may not. You alone bear the responsibility of confirming whether bumi is legal where you live.
We at bumi comply with applicable laws in jurisdictions where we operate. If your jurisdiction's laws change and online wagering becomes prohibited where you live, we will restrict your account and work with you to process a withdrawal of your balance.
Dispute Resolution
If you have a dispute with bumi — a prediction settlement you disagree with, a deposit that did not arrive, or a withdrawal issue — contact our support team with details. We will investigate and respond within five business days. We maintain records of all transactions, game outcomes, and payment confirmations, so bring specific details (match name, wager amount, prediction date) to help us resolve the matter quickly.
If we cannot resolve the dispute directly, you may escalate the matter in writing to our legal department. We will then conduct a full review and provide a written decision within ten business days. Our decision is binding unless you pursue further action through a court or arbitration process.
Changes to These Terms and Account Termination
We at bumi reserve the right to modify these terms at any time. If we make material changes, we will notify you by email at least thirty days before the changes take effect. Continued use of bumi after the notice period means you accept the new terms.
We may terminate your account if you violate these terms, engage in prohibited conduct, fail identity verification, or if we are required by law to do so. When we terminate an account, we process any outstanding balance as a withdrawal to your original deposit method within ten business days, unless the account is under investigation for fraud or breach of law.
These terms are governed by the laws of Indonesia. Any legal action arising from your use of bumi must be brought in the courts of Indonesia. By using bumi, you consent to the jurisdiction of Indonesian courts for any disputes.